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Integrated Change management

The challenge of business change

What makes business performance problematic is management failure in one of the following:

  • Failure in managing internal processes
  • Failure to adjust interaction in the face of change in the external environment

Organizations worldwide are confronting more turbulent markets, more demanding shareholders, and more discerning customers, and many are restructuring to meet such challenges. The causes of change or transition within a company are many and wide-ranging. In reality the “only constant in life is change” and therefore managing change, even though a difficult problem, is an essential necessity.

Every kBOS solution is delivered with a change management process adapted to the customer requirements. Features include setting time standards for responding to problems and determining the level of satisfaction with problem resolution and change implementation.


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