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kBOS Applied Knowledge Engineering Methodologyknowledge management

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kBOS Applied Knowledge Engineering Methodology
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30/09/2014 18:53:11
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Unified process and knowledge management

The kBOS unified process and knowledge management model is based on linking the knowledge management process to the basic business model of strategy-process-product and performance control.

The Knowledge Management strategy has a direct input to the knowledge acquisition and dissemination process.

The business processes determine the detailed requirements for knowledge acquisition and dissemination. At the process design phase knowledge limitations/gaps can be identified and this will dictate knowledge acquisition plans. When processes are operational the evaluation and user feedback will create all the information required to specify the knowledge acquisition and dissemination process.

 

The knowledge acquisition requirements will be mainly translated in recruitment and training requirements. The training programme provides the means to establish the corporate conditions for knowledge management as well as the means to develop the required skills and competencies. The training programme is an essential part of the knowledge development process that should enable the company to operate efficiently with optimum levels of productivity and effective decision making.     

Process measurement and customer feedback is used in the performance management process; the outcome of which will guide the refinement of strategy and process improvement. Performance management should specifically evaluate the knowledge management strategy and implementation in order to provide the necessary input for strategy refinements.  

The strategy, process, and product improvements contribute to the organisational knowledge development. Knowledge development is also undertaken through experience gained from problem solving and decision making activities in the normal day to day work.

  

 







   
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